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Field notes on claims, airports, megaproject controls, and applied AI.

Showing 2 articles tagged Innovation · View all 27

Terminal Level of Service (LOS): The Ultimate Guide to Airport Performance Standards

At its core, Terminal Level of Service (LOS) is a qualitative measure that systematically quantifies the passenger experience within a terminal's various facilities. It is a methodology designed to translate subjective feelings of comfort, convenience, and efficiency into a standardized, measurable system that can be used for planning and operational management. The International Air Transport Association (IATA) provides a globally recognized framework that defines LOS across several categories,

February 12, 2025·27 min read

Embracing Innovation in Mega Projects: Navigating the Fine Line Between Progress and Peril

Sheer scale, complexity, and stakeholder involvement introduce a unique set of challenges that require a delicate balance between pioneering innovation and prudent risk management in a megaproject setting. This blog explores the dual-edged nature of innovation in megaprojects, emphasizing how project leaders can harness breakthrough technologies and methodologies while safeguarding against potential hazards.

October 10, 2024·20 min read

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