Open Intelli
Quality Management in the Construction Project
6h 44m·intermediate·6 modules·19 lessons
About this course
By the end of this course, you will be able to implement a quality management system on any construction project — using the right vocabulary, tools, and phase-appropriate processes to prevent defects, reduce rework, and deliver quality outcomes consistently.
What you will cover
01Module 1 · Foundations of Quality Management in Construction
- Why Quality Matters — A Shared Vocabulary
- Who Owns Quality — Roles & Responsibilities
- Knowledge Check: The County Hospital HVAC Case
02Module 2 · Building a Quality Management System
- The CMP, the QMP, and the QMS Ecosystem
- Quality Tools That Work: Checklists, Audits, and Reviews
- Knowledge Check: Drafting a QMP
03Module 3 · Pre-Design, Design & Procurement Quality
- Pre-Design: Setting the Quality Foundation
- Design Phase: Embedding Quality in the Documents
- Procurement: Buying Quality
04Module 4 · Construction Phase Quality
- Construction QC: The Contractor's Role and the CM's Oversight
- Nonconforming Work, Audits, and Quality Documentation
- Knowledge Check: The Wastewater Treatment Plant Case
05Module 5 · Measuring Quality: Metrics, RCA & Technology
- Quality Metrics: What Gets Measured Gets Managed
- Root Cause Analysis for Quality Defects
- BIM and Technology for Quality Management
06Module 6 · Partnering, Risk, Commissioning & Continuous Improvement
- Partnering and Risk Management
- Commissioning and Quality Closeout
- Continuous Improvement and Quality Culture
- Course Wrap-Up: 6 Principles to Take Home
Ready to start?
Preview lessons and enroll in the Protrain learning app. This page is the public overview — the LMS is where you learn.